Chore Boss Help Center
Answers to common questions about setting up and using our apps.
- Does my kid's phone get Premium? Yes. Once your kid's phone joins your home in Chore Boss, it gets Premium from your subscription, with nothing to buy or restore on their phone.
- How kids ask for a reward In a points home, kids tap the gift icon on the Rewards tab, pick a reward, then tap Ask for It and confirm. A Household Manager then approves or declines it, and nothing is spent until approved.
- How missed-chore penalties work A missed-chore penalty takes points or money away when a chore isn't finished in time. Household Managers set it per chore in Chore Boss 1.0.96 or later.
- How to add chores Tap + at the bottom of the screen, then tap Quick Task, pick a task from the list or search, set who does it and the schedule, and tap Save.
- How to add, hide or change rooms, areas and tasks Tap Settings, then Rooms & Areas. Tap Add Room/Area to add a room, open a room and tap Add Task to add a task, or tap the eye icon next to a room to hide it.
- How to cancel a subscription or get a refund Apple or Google handles cancellations and refunds, so cancel in your iPhone Settings under Subscriptions or in Google Play, not by deleting the app. You keep Premium until the period ends.
- How to change the app's look, time format and language Open the Settings tab and tap App Settings to change the look or 24-hour time. Tap the language next to Language under App to switch it.
- How to change the order of tasks and chores To change the order of tasks in a chore, open it, tap the three dots, then Edit and Reorder tasks. Drag them into order, tap Done, then Save. Chores on the Home tab sort by name.
- How to change your home settings: chore day, rewards, currency and PIN Tap Settings at the bottom of the screen, then Home Settings under Current Home. Reward Type, Chores Day, Currency and PIN can be changed there, and changes sync to everyone in the home.
- How to chat with your family about a chore Open a chore from the Home or Chores tab, then tap the yellow chat bubble at the top of the screen. Sending messages needs premium, and you can read the chat without it.
- How to choose allowance or points Each home picks one reward type for all chores: allowance, points or none. Go to Settings, then Home Settings, then Reward Type, and choose the one you want.
- How to complete chores and tasks Open the Home tab, pick the chore from the list for today, and check off each task as you finish it. A chore is done once every task is checked off.
- How to create a chore Tap + at the bottom of the screen, then Add Chore. Pick a room, add tasks, choose who does it, set the schedule and reward, then tap Save. You need a profile without Limit Access.
- How to create custom rewards Tap + then Add Custom Reward, or open Settings, then Custom Rewards, and tap Custom Reward. Enter a Reward Name and Point Cost, then tap Save. Creating rewards is a premium feature.
- How to delete your account or a home To delete your Chore Boss account, tap Settings, then Delete Account, and tap Yes. To delete a home, switch to another home first, then delete it under My Homes.
- How to edit, copy or delete a chore Open the chore, tap the three dots at the top right, then choose Edit, Copy or Delete. You need a profile without Limit Access, such as a parent's profile.
- How to flag a task as incomplete A Household Manager can flag a checked task as incomplete by opening the chore from the Rewards or Progress tab, tapping the flag icon, choosing a reason, and tapping Flag as Incomplete.
- How to get back to your original account Sign out, tap Sign In, then sign in with the same email you used before, such as Sign in with Apple, Sign in with Google, or your email and the 6-digit code. Your data and subscription return with it.
- How to handle overdue chores Overdue chores appear in the From earlier days section of the Home tab. Tap the chore there to complete it late, or a Household Manager can tap the X next to it and then Dismiss to clear it.
- How to invite other users to a home Tap + then Invite Family, pick the person's profile and tap Invite, then share a QR code or link. They open Chore Boss, tap Settings, then Join a Home to scan or paste it.
- How to join a home with an invite code Open Chore Boss, tap Settings, then Join a Home. Scan the QR code on the other person's phone or paste the invite code or link, then tap Join.
- How to manage the members of your home Tap Settings, then My Homes, then a home to see its members. To add one, tap Add Member on the member list, fill in the details and tap Save. Edit or delete a member with the three dots on their card.
- How to move Chore Boss to a new phone Install Chore Boss on the new phone, tap Settings, then Sign In, and use the same method you used before. Your homes, chores, members and rewards will download once you're signed in.
- How to prevent other users from making changes Turn on Limit Access for your child's profile so they can't change chores, rewards or settings, then add a 4-digit PIN in Home Settings so they can't switch to a parent's profile.
- How to require photo proof for a chore Open the chore, tap the three dots, then Edit, tap More options, and turn on Photo Required before tapping Save. Photo proof is a premium feature.
- How to set a time window for a chore Turn on Time Window in a chore's More options, then pick the From and Until times and tap Save. The end time must be after the start time, on the same day. Time windows are a premium feature.
- How to set up a rotating chore Tap +, then Add Chore, pick a room and tasks, choose family members under Assignments, tap Rotate under Assignment Type, set Rotation Settings and Recurrence, then tap Save. Rotation needs premium.
- How to set up your home when you first open Chore Boss Tap New Home, then choose Chat with the Assistant to set up by describing your family, or Set it up myself to add members and chores step by step. Smart Setup can also create chores for you.
- How to sign a child into Chore Boss Add your child as a member in Settings under My Homes, then tap Invite next to their name and have them tap Join a Home on their own device. No email or account needed.
- How to sign in Open the app's menu or Settings and tap Sign In, then choose Sign in with Apple, Sign in with Google, or your email. Email sign-in sends a 6-digit code to check.
- How to switch between homes In Chore Boss, tap Settings, then under Current Home tap Switch Home, choose the home you want, and tap Switch To This Home. The app reloads with that home's chores, members and settings.
- How to track, pay out and deduct rewards Kids earn rewards when every task in a chore is checked off. To pay out, tap the person on the Rewards tab, then Choose Action and Settle Balance. Use Adjust Balance for fines or bonuses.
- How to track progress and Family Insights Tap the Progress tab to see this week's tasks done, who did what, and each chore's days. Family Insights are AI summaries, created after 5 completed chores and 3 days since the last one.
- How to use Chore Boss widgets and Siri Add a Chore Boss widget to your Home Screen and tap a chore's circle to tick it off. On iPhone, ask Siri what's left or to mark a chore done. Both need Premium.
- How to use the Chore Boss Assistant Tap the round Assistant button in the bottom-right corner, then type your question or tap a suggestion. It can also make changes to chores and rewards, but only after you tap Confirm.
- I paid and Chore Boss is still locked Restart Chore Boss, then sign in with the same Apple, Google or email you paid with. Next, tap Settings, Unlock More Features! and Restore Purchases.
- I signed in but I don't see my data Your data loads after you sign in, so wait a minute. If it's still missing, check you're using the email you first signed in with, then re-sync under My Account.
- I was signed out of Chore Boss Tap the button for the sign-in method you used before on the card at the top of Home, such as Apple, Google or email, to get your chores and subscription back.
- What's free and what's premium in Chore Boss Free covers up to 5 chores in one home with reminders and rewards. Premium unlocks unlimited chores and extras like Photo Required and Rotate, shared with everyone in your home.
- Why am I not getting chore reminders? A chore reminder goes only to a phone whose selected member is assigned to the chore, and only when Set Reminder is on. Check the name at the top of the Home tab.
- Why am I seeing ads after I've paid? Ads usually mean the app doesn't see your Premium subscription on this phone. Check that you're signed in to the account you paid with. If you still see ads, open Help in the app and tap Contact us.
- Why didn't my child earn a reward? Check that Earn Rewards is on for the child, that the chore has a Reward Amount or Points, and that every task and any required photo is done. Rewards are added only after a chore is fully finished.
- Will users I invite into my account also need a subscription? No. Your one subscription covers everyone on your account, so people you invite get the same Premium features. Only the account owner who sends the invites needs to subscribe.
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